Engage Platform Technology: Introduction

The Allegiance Engage Platform is delivered through a hosted Software-as-a-Service (SaaS) offering. Until Allegiance, companies have struggled with multiple vendor, piecemeal solutions, which still lack the management tools and dashboards for true enterprise feedback management (EFM). Allegiance offers a simple, turnkey solution that's easy to set up and manage. You get low IT management costs and no IT burden to implement, and the latest updates are readily available to you at all times. Our solutions are totally flexible, scalable and customizable and offer total enterprise feedback management.

Allegiance is the only company to use leading indicators and predictive technology to help measure and manage the engagement and passion level of customers and employees and tie that information to key business outcomes to help move the needle. This is the best way to identify hot issues that impact key business outcomes like profitability, stock value, and sales growth, and let you manage those issues proactively instead of reactively. The key to doing this is the right kind of technology combined with the right professional services.

Allegiance's leading indicators and predictive technology tie less quantifiable business outcomes such as management quality and more quantifiable data like company profit together. This gives you new insight into the key areas of your business. You can then act on that insight quickly—sidestepping dangers or pursuing profitable opportunities - with the data clarity and relevance every business seeks. This ability makes Allegiance unique in the Enterprise Feedback Management (EFM)/customer loyalty space.

The following components are critical elements of the Allegiance Engage Platform:

• Feedback Collection
• Feedback Management
• Reports/Analytics/
  Dashboards
• Benchmarking & Professional Services





Learn about Feedback Collection