Solutions by Industary: Healthcare

Allegiance Healthcare Market
More often than not, patrons of healthcare services are under stress. Ensuring a positive experience is already a challenge—and with the increasingly competitive healthcare market, building patient loyalty becomes a critical business factor. What's more, physicians and healthcare workers who partner with your facilities are in high demand from your competition. How do you address their needs to gain a steadfast relationship?
The Allegiance Engage Platform offers tools and services specifically for the healthcare market that will help your organization:

• Establish and monitor the core values of your institution
• Quickly learn and pinpoint the areas of patient concern
• Provide a timely, anonymous channel for reporting ethical issues
• Understand the factors affecting productivity, retention, and loyalty
• Reduce staff and partner turnover, thereby lowering costs
• Increase profitability through loyal, long-term relationships

Achieve Staff Loyalty and Retention
Given the highly competitive environment in healthcare now, it's no surprise that the typical staff turnover within an organization is 15-40% each year. What may surprise you is the actual cost—industry experts estimate it takes 1-3 time the dollars spent on a position's annual salary to recruit and train a replacement. The Allegiance Engage Platform helps healthcare organizations drive down these high costs by managing the non-clinical feedback between physicians, nursing staff, administration, vendors and suppliers, and patients.

Allegiance recommends our Engage Platform solutions for the healthcare industry. With them, you can gather crucial feedback continuously regarding job and work environment satisfaction, and get an extremely reliable indicator of the health of your institution. Communication between patient and physician is essential in healthcare - communication between patient and your administration is just as critical. By creating a venue for patient complaints, compliments, concerns and suggestions, you have a real-time pulse on what is happening in your organization.

Download a detailed 2 page brochure (323 Kb)