
Survey: Testimonials/Validation
"The Allegiance team is extremely professional and responsive. The implementation of their system was almost effortless, and their knowledgeable staff is always available to answer our questions."
1-800-Contacts (NASDAQ: CTAC)
"BYU uses Allegiance tools to listen and respond to student feedback in real-time, and talk to hundreds of students regularly. This results in new policies that reduce admissions processing time and complexity. "The impact of Allegiance solutions has been dramatic. We rely on them to provide the data that drives our decisions,"
BYU
"We use ActiveSurvey to gather automated product feedback and suggestions from our customers. The value comes in the ease of use and depth of content we're able to capture. Our products are more aligned with what our customers want and as a result we sell more and have fewer complaints. We can't live without it!"
Xactware
"Extraco Banks uses Allegiance ActiveSurvey to poll customers about important topics. They collect and use the data regularly to drive their business forward. They also use ActiveSurvey to collect open-ended (qualitative) questions. They read each of these unscripted responses and act immediately to resolve any concerns. They have seen dramatic results by doing so. In one case, a valued customer responded by stating, "Wow, I'm so impressed that you got back to me so quickly and took care of the problem. I didn't think anyone was listening." In another case, a customer kept an account open and said they are now a 'customer for life' because Extraco Banks listened and responded quickly. "Allegiance gives us tools to put the customer first. We use them to be more competitive, build a more loyal following, and grow our business faster."
Extraco Banks, Waco Texa
"The capabilities of the Allegiance System give me visibility into what is happening on the front-lines of the bank. Rather than make decisions based on anecdotal information, I can now base them on real-time customer feedback that I can see for myself."
Zions Bank (NASDAQ: ZION)
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"The Allegiance feedback system has
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